If your item(s) are purchased on a sale, discount, promotion or free gifts promotion you are able to return the item(s) and receive a credit, we offer credits to the value of your returned item that can be used on any future purchases online or instore which is valid for 12 months, (exc shipping cost) for full terms and conditions please refer to our credit policy.

No Refund on discounted or promotional/sale item(s)/free gifted orders, only a store credit is given due to change of mind.

Promotion/sale items/discount offers cannot be in conjunction/combined with any other specials/discounts given/free gifts. Promotion excludes e-gift cards purchases.

Promotions are online exclusive (not valid for instore purchases) 

Free Gifts are only valid as a one time offer per client, only valid on a wig purchase. Please let us know if you would like to opt out of the Free Gift promotion and we can alter your order accordingly.