PRICES

All prices online apply for internet purchases only; extra charges may apply instore on selected items due to the service provided. Products purchased online and taken to a Chiquel salon for styling will incur a cost.

CURRENCY

All prices are in Australian Dollars ($AU) and are inclusive of Goods and Services Tax (G.S.T.).

COLOUR

Please keep in mind, colour samples should be used as a guide only. Actual colour may vary. Chiquel is not responsible for colour recommendations made by representatives not meeting customer expectations. The description of a colour is given as accurately as possible, but is subject to opinion person-to-person.

IN STORE PURCHASE

Please choose carefully. There is no refund on wigs/hairpieces/extensions or custom designed pieces due to change of choice. e.t.c colour or style. If an item(s) is not available at the Chiquel store and a special order is requested a 50% deposit fee will be charged. On the shipment of the item(s) the rest of the money owing will be received before the item is released. Items will only be held for a period of 3 months, if not picked up within the 3 month time frame the item will then will be returned back to the manufacturer and the 50% deposit fee will not be refundable and item(s) forfeit.

IN STORE CREDITS OR GIFT CERTIFICATE(S)

Credits are issued for in store purchase(s) only, not redeemable online. We do not issue any cash, check, or credit card refunds. Credits are only issued for 6 months only. To redeem store credit, you must ph. 1300 921 941or visit a Chiquel store. Gift certificates are only redeemable for purchase(s) instore only, not redeemable online.

IN STORE LAY BY CONDITIONS

Available in store only purchase(s)
> 8 weeks lay by completion > minimum 50% deposit required > fortnightly instalments are to be made > no refund for uncollected good(s) by final date
> original receipt must be presented for transaction

PAYMENT METHODS

We accept the following payment methods: Visa, MasterCard, PayPal, Afterpay

> Credit cards are charged upon order placement. If we are unable to fulfil our obligation to ship any order, we will refund the amount charged to the original credit card.

PRIVACY

Chiquel policy is to respect and protect the privacy of our users. All personal information collected on this site is kept strictly confidential and not sold, reused, rented, disclosed, or loaned. Your personal information is used exclusively for the purpose of fulfilling your order and making your buying experience a success. Strict guidelines are adhered to in order to keep your personal information private.

FRAUD AND THEFT

Credit card fraud and theft of our merchandise will be prosecuted.

COPYRIGHT

All Web site design, logos, text graphics, photographs, images, the selection and arrangement thereof, is Copyright © Chiquel. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print in hard copy portions of this web site for the sole purpose of placing an order with Chiquel as a shopping resource. Any other use of materials on this web site, including reproduction for purposes other than those aforementioned, modification, distribution, republishing, transmission, performance or display, without the prior written permission of Chiquel is strictly prohibited. All page headers, custom graphics, photographs, and images may not be used in connection with any service or product that is not offered by Chiquel in any manner that is likely to cause confusion among or mislead customers, or in any manner that discredits or disparages Chiquel. Some photographs on the Site have been reproduced with permission from their respective owners.

Chiquel reserves the right at our discretion to make changes to these policies. Please check this page periodically for changes.

Pre-Order Items

If a pre order item(s) has been selected you will receive a 10% discount on the pre-ordered item. Most pre ordered items take approx. 3-4 weeks excluding delivery time to arrive. If your item(s) have exceeded this timeframe, you will receive a notification within 2-3 days of approx. backorder arrival dates. A cancellation fee of 10% will be incurred if you do wish to cancel your order.