SHIPPING POLICY

HOLIDAY SEASON NEW DISPATCH TIME

Please allow 10-15 business days for your order to be dispatched (which excludes weekends/ public holidays and delivery time)

DELIVERY - Australia Post current restrictions are impacting the delivery of orders. We're sorry that orders may take a little longer than usual to be delivered.

SHIPPING POLICY

Please note, due to Covid-19 there are some delays. Please be patient as we do our very best to get your order out to you!

AUS
Australia Post Express 2-5 days - $9.95 (excludes dispatch times)

Australia Post Standard 3-7 days - FREE (excludes dispatch times)

NZ
NZ Post Express Shipping 5-7 days - $29.95 (excludes dispatch times)

Here’s how it works: you order, we process, then we ship. Ordering takes a few seconds. Processing takes 5 to 10 business days as each item is specially ordered and does require to be sent from our chiquel international warehouse to us, thus requires the processing time above.

BACK ORDER Some item(s) may be on backorder after order placement and you will be notified of this.Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships.

For US/Canada orders go to www.chiquel.ca